Delivery & Return Policy

At Printing Sewa, we are committed to providing timely delivery and reliable service for all your printing needs. Please read our Delivery & Return Policy to understand how we handle shipping, delivery timelines, returns, and issues related to your orders.

Delivery Policy

Highlights

• Cash on Delivery not available

• Delivery charges depend on the location and weight of the order

1. Order Processing

• All printing orders are processed only after full payment and final design approval from the customer.
• Production time varies depending on the product type and quantity. Standard turnaround time is 2 to 7 working days.

2. Shipping Methods

• We deliver across India through trusted courier and logistics partners such as Delhivery, DTDC, Bluedart, and Shiprocket.
• Shipping charges are calculated based on weight, package size, and destination and will be displayed during checkout or
  shared before dispatch.

3. Delivery Timeline

1. Estimated delivery times:

• Metro cities: 2–4 working days
• Other locations: 4–7 working days

1. 2. Delays may occur due to external factors such as weather, strikes, or courier issues. While we strive to meet timelines, we are not liable
   for courier delays beyond our control.

Return & Replacement Policy

1. Custom Products

• All our products are custom-printed as per the customer’s design and specifications. Hence, returns or exchanges are not accepted unless
  there is a verified defect.

2. Defective or Damaged Items Received

• If the delivered product has a tampered or damaged outer box/packaging, do not accept the package. Instead, click a clear photo and send it to us while refusing the delivery. This will help us initiate a replacement order quickly, even before the damaged item is returned for investigation.
• the package appears intact but the product inside is found damaged, we will help you resolve the issue. However, if you have an unboxing video, we can promptly arrange a replacement without any dispute.

3. Replacement Process

• Once the defect is verified, we will reprint and ship the product at no extra cost.
• In certain cases, partial refunds may be offered if a reprint is not feasible.

4. Non-Returnable Cases

• We do not accept returns or replacements for:

   – Minor color variations (due to screen vs. print difference)
   – Errors in artwork/text provided by the customer
   – Delay caused by incorrect delivery address

Cancellation Policy

• Orders cannot be canceled once the printing process has started.
• Cancellations requested before production may be accepted at our discretion and subject to deduction of administrative charges (if applicable).